Academic Advisor, Sigonella, Italy

Job Details

Job Ref:
Advising and Enrollment
Full time

Academic Advisor

UMGC Europe

Location: Sigonella Education Center, Sigonella, Italy

Overseas Contingent 3, 100%-Time, Pay Grade 003

University of Maryland Global Campus (UMGC) Europe seeks an Academic Advisor. The Academic Advisor reports to the Regional Director, Mediterranean. Required duties/activities to be accomplished by the Academic Advisor are listed below:


  • Evaluate students' prior learning experience from both traditional and non-traditional sources to provide guidance to students pursuing UMUC Europe certificate and degree programs
  • Prepare tentative evaluations based upon students' specific degree goals and provide general advising and curriculum planning to UMUC Europe students
  • Communicate with students on a daily basis by telephone, email, and in person at their local UMUC education centers
  • Participate in outreach events and assist with marketing
  • Assist students with registration and actively work with site staff to improve processes and increase enrollments
  • Relay academic policies and procedures in simple and accurate terms to students and education center personnel
  • Produce accurate work under pressure
  • Understand the needs of non-traditional adult students
  • Be able to synthesize detailed information from various sources
  • Display an independent, cooperative, and professional attitude when interacting with internal and external clients
  • Stay abreast of developments and trends in the wider field of academic advising
  • Other job-related duties as assigned


  • Applicants must have a bachelor's degree 
  • The ideal candidate will possess excellent verbal, written, and interpersonal communication skills and a high level of analytical thinking for identifying and improving complex work projects
  • Experience with customer service, counseling/advising, military students or higher education
  • Successful applicants must be able to pass background check and meet requirements for individual logistic support (ILS)
  • Travel to other UMUC education centers may be required; therefore, the candidate must be eligible to obtain a USAREUR driver's license
  • Work on nights and weekends may be required


  • A master's degree
  • Experience with PeopleSoft, GoArmyEd and SalesForce
  • Experience as an Academic Advisor with UMGC Europe or Asia
  • Other experience with UMGC Europe or Asia

WHO MAY APPLY:  Local applicants who are not citizens, dual citizens, or ordinarily residents of the host country who possess their own individual logistical support (ILS) and/or are current UMGC employees only - no relocation will be provided. Applicants must already have and be able to maintain ILS, meaning that they must possess a U.S. military ID card and SOFA card from an external source. 

All submissions should include a cover letter and resume. UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit:

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2—the virus that causes COVID-19—and in alignment with the University System of Maryland (USM) vaccination mandate, all prospective UMGC faculty (full-time and adjunct) and staff are required to be fully vaccinated, unless an exception is approved as a reasonable accommodation based on disability or religion.  

Prospective faculty and staff must provide their vaccination status and submit proof of vaccination (or a copy of their Approved Exception Letter) before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.

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