Human Resources Benefits Coordinator

Job Details

Job Ref:
Kaiserslautern (Staff)-Germany
Human Resources
Full time

Human Resources Benefits Coordinator

UMGC Europe

Location: Kaiserslautern, Germany

Overseas Regular, 100% FTE, Full-time, Grade 004

The HR Benefits Coordinator administers employee benefits in compliance with policy and regulations while ensuring the highest quality of customer service to UMGC Europe staff and faculty. The HR Benefits Coordinator serves as the principal benefit liaison for all UMGC employees and benefit vendors.


  • Administer mandatory and voluntary group benefit plans including health benefits, retirement, term-life, and COBRA.

  • Communicate all HR and Benefits policies, practices, and regulations with employees and supervisors.

  • Continuously expand personal knowledge of benefits administration to ensure compliance with all federal, state, and university regulations and requirements.

  • Coordinate and facilitate the annual open enrollment process.

  • Conduct HR and benefit communication outreach to include new employee briefings and maintenance of HR pages on various websites (e.g., Engage, intranet, and internet).

  • Serve as the HRIS (MyUMGC) functional lead for all benefits-related testing and operations.

  • Serve as the point of contact for all tuition remission inquiries and processing.

  • Coordinate with payroll and finance staff for all deductions setup and invoice reconciliation.

  • Create, maintain, and produce Excel reports reflecting employee benefit data.

  • Collect, review, and track medical and dental clearance paperwork for employees in the Middle East and North Africa locations.

  • Monitor and maintain office email accounts and respond to all inquiries.

  • Serve as the backup to the Benefits and Leave Administrator

  • Assist the Associate Director of HR Systems (ADHRS) and Director of HR (DHR) with special projects and other duties as assigned.


  • Bachelor's degree from a regionally accredited U.S. institution or foreign degree equivalent.

  • At least one (1) year of employee health and retirement administration experience, or general human resources experience.

  • Excellent verbal and written communications skills, customer service skills, a high level of attention to detail, and the highest standards of integrity and confidentiality.

  • Ability to prioritize and juggle multiple concurrent projects and possess a high level of analytical thinking for identifying and improving complex work projects.

  • Computer literacy with an intermediate understanding of computer software (especially MS Word and Excel).


  • Master's degree from a regionally accredited U.S. institution or foreign degree equivalent.

  • PHR or SHRM-CP certification.

  • One to two (1 to 2) years of HRIS or payroll experience.

  • Experience with the Workday HCM system.

WHO MAY APPLY: Current UMGC employees and applicants currently residing in the Local commuting area with individual logistical support (ILS) - no relocation will be provided.  Applicants must already have and be able to maintain ILS, meaning that they must possess a U.S. military ID card and SOFA card from an external source or qualify for ILS as described in USAREUR Regulation 600-700, Section III, 7-13. Criteria under which applicants qualify for ILS are: must serve the US Forces exclusively; are not stateless persons; are nationals of a NATO state, excluding the host nation; are not ordinarily resident or citizen of the host nation. Must have a valid passport.”

All submissions should include a cover letter and resume. UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit:

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

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