MOOC Assistant

Job Details

Job Ref:
Part time

MOOC Assistant

Educational Technology

US Non-Exempt Contingent 1

Stateside Remote

University of Maryland Global Campus (UMGC) is seeking MOOC Assistants for its MicroMasters program in Instructional Design and Technology (IDT). This program is delivered on the edX platform and consists of four massive open online courses (MOOCs). The IDT MOOC Assistant contributes to the effective delivery of online education by assisting a course's instructional team members in tasks such as conducting online classroom setup and quality checks, monitoring discussion forums, and responding to learners' questions inside the edX learning management system according to UMGC and edX guidelines.

Specific Responsibilities Include:

  • Reading and participating in discussion forums, answering questions as appropriate, and referring questions to the faculty as needed.

  • Flagging exemplary posts, posing provocative questions, coordinating with faculty, grading verified assignments, and providing weekly summaries of activities. 

  • Assisting with proctored "exams" or live interviews.

Required Education, Experience, and Skills:

  • Educational or work experience related to instructional design and technology

  • Bachelor's degree

  • Experience and some fluency with basic software applications such as, but not limited to, MS Office

  • Excellent oral and written communication skills

  • Ability to manage multiple priorities and projects simultaneously

  • Ability to gain quickly an understanding of UMGC's edX-related content, work practices, and systems and to adapt as circumstances change

  • Ability to follow specified technical and administrative procedures

  • Ability to work independently and efficiently

Preferred Education, Experience, and Skills:

  • Master's Degree

  • Experience using an online learning platform (e.g., edX, D2L)

  • Familiarity with intellectual property and Section 508 compliance issues in online education environments

  • Familiarity with MOOCs

  • Teaching experience

All submissions should include a cover letter and resume. UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit:

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters. As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion. If so, a copy of their Approved Exception Letter must be provided before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at

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