Program Director, First Term Experience

Job Details

Job Ref:
Collegiate Faculty
Full time

Program Director

First Term Experience

Student Affairs

12-Month Collegiate Faculty

Location: Online/Remote

University of Maryland Global Campus (UMGC) seeks a twelve-month collegiate faculty member to serve as Program Director of First Term Experience.

General Summary

Leads, manages, and promotes program in collaboration with university leadership, which includes enhancing the quality of the program, developing, and administering new courses, training staff and faculty, and other duties as determined by the department.

Essential Duties & Responsibilities:

  • Leads the intellectual and strategic direction and quality of learning of academic program(s), including learning evaluation, quality of delivery, student progress, program content design and revision, and alignment with employer/industry learning competencies.

  • Leads development, review, and update of curriculum to ensure it meets university standards.

  • Oversees and administers all program components and processes, including instructional design and revision oversight, learning resources assembly, and data-driven quality assurance.

  • Hires staff, and coaches faculty; assesses and develops performance with a view to retaining highly talented faculty; resolve faculty issues.

  • Tracks and monitors program performance through metrics and assessments to ensure continuous improvement in quality, effectiveness, and efficiency.

  • Demonstrates and models highly effective teaching practices for program faculty.

  • Builds and facilitates program communities of practice.

  • Collaborates with department and other university offices on school and university initiatives. Provides input with respect to pertinent program, university, state, and federal policies and priorities.

  • Works with faculty to ensure the program meets student needs. Identifies innovative technologies, theories, and approaches within the relevant field to enhance the quality of the program.

  • Enhances student engagement by resolving student issues and grievances, and overseeing student programs such as academic support, open houses, small centers, mentoring programs, and student clubs.

  • Develops and maintains productive relationships with industry partners, including businesses, organizations, and professional associations and other universities.

  • May be required to facilitate seminars, teach courses during the academic year, serve on UMGC committees, and perform other job-related duties as assigned.

Minimum Qualifications:

  • Master's degree or other post-graduate education

  • Minimum of three (3) years of academic experience and five (5) years of professional or managerial experience in relevant field. Prefer practitioner in the relevant field/discipline with academic experience.

  • Must be highly motivated, have knowledge of curriculum development, able to build and maintain productive network of relationships, and have excellent presentation, oral and written communication skills.

Preferred Qualifications:

  • Doctoral or terminal degree (education commensurate with field).

  • Experience leading cross-functional groups that use relevant, innovative research and best practices to design and implement First Year Programs.

  • Demonstrated ability to foster successful undergraduate student experiences through strategic programming focusing on meaningful academic transitions, peer-to-peer engagement, wrap around support, and the development of learning communities.

  • Experienced in the use of data to gain a clear understanding of our student population, identify under-represented students, and implement programs that will create a sense of belonging in all students at UMGC.

  • Demonstrated success in modeling leadership and teaching practices that foster a positive, inclusive, high-performing environment that is compliant and mindful of regulatory policies and that directly correlate to increased student success and faculty satisfaction rates.

  • Proficiency in recommending necessary changes and updates to curriculum while being directly accountable for day-to-day monitoring of metrics and dashboards and for recommending evidence-based action in response to data on course success and persistence rates.

  • Proven ability to optimize faculty quality and suitability for the First Term courses by conducting an ongoing strategy to recruit, hire, and train competitively selected faculty to deliver the First Term courses.

  • Experience in managing and developing Collegiate Faculty members by nurturing effective teamwork and communication among them, and seeking opportunities for their continual improvement, professional development, and promotion.

All submissions should include a cover letter and resume. UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit:

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters. As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion. If so, a copy of their Approved Exception Letter must be provided before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.

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