Account Compliance Specialist

Corporate Learning Solutions

Stateside Exempt, Grade 1.3

Location: Remote

The Account Compliance Specialist is responsible for regular audits of partnership students to identify receipt of multiple discounts and/or scholarships, development and implementation of an employment reverification policy, regular audits of student employment verification attestations, and review of email templates and marketing materials to ensure compliance with executed contracts and the policies of UMGC and various regulating agencies.

Primary Duties:

• In partnership with other UMGC departments, conducts regular audits of partnerships student to identify receipt of multiple discounts and/or scholarships and adjust student groups as needed.
• Develops and implements processes to request, collect, and process documents to reverify employment of students who previously submitted verification documentation; and regularly audit employment verification documentation by students to include reviewing documents, requesting additional information for students, and adjusting student groups as needed.
• Conducts thorough reviews of CLS student-facing email templates, marketing materials, and departmental documents and job aids, to ensure compliance with executed contracts and policies.
• Supports the CLS Account operations team with student employment verification, escalations, and special projects
• Other duties as assigned

Required Education and Experience:

• 4-year college degree
• Years: 1 to 3 years or experience

Knowledge, Skills, and Abilities:

Familiarity with creating, maintaining, and analyzing data and spreadsheets; experience with CRM, SIS, and DMS systems; proficient in Microsoft Office; demonstrated ability and interest in managing and paying attention to details; self-motivated with good time-management skills; ability to represent UMGC with internal, corporate, and government organizations and students.
 

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
• Flexible Spending Accounts: Available for medical and dependent care expenses.
• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range: