Associate Director of Analytics

Office of Analytics

Regular Exempt, Grade 3.5

Stateside Remote

The Associate Director Analytics is responsible for the analytic services provided to an assigned team at UMGC. The assigned team will be a functional department or group outside of the analytics team. As POC you will engage directly with the leadership of that assigned team to help prioritize analytic requests and ensure the work being done is in alignment with the strategic work the assigned team is doing. You will be accountable for accuracy of deliverables as well as being the one to help deliver and communicate insights. You will direct the analytical work of team members by providing guidance and ensuring quality of the deliverables. You will use your extensive technical knowledge of databases, code, and BI tools to further modernize the way Analytics is created and consumed at UMGC.

This position will be focused on supporting our Student Affairs team including Advising, Student Financial Solutions, and Communications. This person will coordinate with the various leaders of the different departments within Student Affairs to understand their analytical needs. This person should be technically fluent in databases and BI tools but also have a strong understanding of student needs and behaviors. 

Primary Duties

• Meet with various members of the assigned team to understand their needs and how those needs align to the overall marketing strategy. Understand their challenges, and work to build data-driven solutions by leveraging your deep technical knowledge of data architecture and practices.

• Understand cross-team dependencies for completing work and recommend phasing/prioritization of deliverables according to effort and resource availability to optimize realization of business value.

• Review, revise, and/or provide feedback on data artifacts based on your deep understanding of SQL code, data relationships, and tableau expertise to ensure quality and completeness before presentation to business users.

• Meet with other members of the analytics team to fully understand all the work being done for your client, as well as to understand the overall analytics roadmap to communicate and gain feedback from your client.

• Create executive level presentations for the purpose of communicating complex ideas, findings, insights, and recommendations. Guaranteeing these are congruent with data analytics best practices and technology capabilities both present and future.

• Guide the business in adoption of internal or external data products and how they can leverage the capabilities of the analytics platform and services to solve business challenges.