Fraud Prevention Specialist
Office of Compliance and Fraud Prevention
Non-Exempt, Regular, Full-Time

Hybrid (This position will only require the employee to report to a UMGC work location on an occasional basis)

University of Maryland Global Campus (UMGC) seeks a Fraud Prevention Specialist in the Office of Compliance and Fraud Prevention. Reporting to the Assistant Director, the specialist is responsible for reviewing various fraud prevention reports, flagging suspicious student records, and taking all necessary steps to mitigate fraud and information security risk. The specialist will be responsible for responding to students and other individuals' correspondence related to identity verification.

SPECIFIC RESPONSIBILITIES INCLUDE:
•    Review system generated reports and take appropriate action.
•    Contact students by phone, mail, and email to verify information and resolve account matters.
•    Prepare and maintain appropriate documentation of system generated reports and communicate with internal stakeholders as appropriate.
•    Ensure documentation related to investigations is maintained in the student information system.
•    Escalate issues to management as appropriate for advanced investigation and analysis.
•    Other job-related duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE: 
•    Associate's degree in a related field (e.g. criminal justice, risk management, accounting) 
•    At least one year experience in fraud investigation, forensic accounting, or auditing 
•    Proficiency with Microsoft Office Suite.
•    Strong verbal and written communication skills, problem solving, analytical and organizational skills. 
•    Strong interpersonal skills; ability to work collaboratively and be able to communicate effectively with students and colleagues.

PREFERRED EXPERIENCE: 
•    Experience in Federal Title IV Financial Aid.
•    Experience with CLEAR investigation software and/or other fraud detection and identity verification software.

POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED
SALARY COMMENSURATE WITH EXPERIENCE
 

All submissions should include a cover letter and resume. UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit: https://careers.umgc.edu/benefits.html.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters. As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion. If so, a copy of their Approved Exception Letter must be provided before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.