Manager, Marketing Creative Operations

Office of Marketing Services

Exempt, Regular, Full-time, Pay Grade 1.4

Location: Hybrid - Adelphi, Maryland (In-Office At Minimum Once a Week)

University of Maryland University College (UMGC) is seeking a Manager, Marketing Creative Operations reporting to the Director, Marketing Creative Operations. The Project Manager ensures offline and digital projects are on schedule and produced with efficiency. The Project Manager, Marketing Creative Operations manages the production of multiple projects by defining scope of work, assessing tasks, and trafficking projects through the creative process, to ensure projects have the proper resources available and deliverables meet high quality expectations. The Project Manager also provides tactical support, including facilitating team and stakeholder communication, and problem solves at various stages of project development, in support of the strategic functions of a senior manager's role.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Has a solid understanding of production requirements for a wide range of marketing creative including print and digital ads, email, collateral, and web.

• Employs project management best practices with 2+ years of experience managing competing tasks and workflows and collaborating with people in distinct roles.

• Manage projects within our workflow/project management tool, Workfront.

• Prioritizes and manages the intake of marketing project requests in collaboration with the senior project management team.

• Schedules and assigns projects; allocates the proper resources to support the project's needs.

• Schedules kick-off meetings and update meeting recaps.

• Manage and facilitate multiple projects simultaneously in a high-volume demanding environment.

• Partners closely with other members of the project management team and support as needed.

• Manages stakeholder relationships and expectations across UMGC departments.

• Monitors project timelines, budgets, and scope to ensure projects deliver the stated scope on time and produced with efficiency.

• Perform other job-related duties as assigned.

CORE COMPETENCIES:

• Demonstrates attention to detail, and organizational and time management skills.

• Maintains a positive, healthy perspective in demanding situations, remaining focused on the tasks at hand.

• Conveys a sense of urgency to make things happen while setting and balancing priorities.

• Perceives the impact and implications of decisions and acts with all stakeholders -- client, marketing services team, and cross-functional teams -- in mind.

• Demonstrates flexibility and an elevated level of personal ownership and accountability.

• Ability to adapt to changing priorities and deadlines while maintaining a focus on project goals.

• Collaborate effectively with all partners and team members.

• Exhibits excellent people skills, and verbal and written communication skills.

REQUIRED EDUCATION AND EXPERIENCE:

• Must have a ​Bachelor's Degree.

• Minimum 4 years of traffic/project management experience within a creative/marketing department or agency.

• Understanding of design and production processes.

• Experience with Workfront or other workflow/project management tool strongly preferred.

• Experience / working knowledge with Microsoft Office applications.

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
• Flexible Spending Accounts: Available for medical and dependent care expenses.
• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range: