The Product Manager supports the strategy, development, marketing, and ongoing success of innovative products within the UMGC portfolio. Working closely with cross-functional teams and under the guidance of senior leaders, this role contributes to market research, product planning, go-to-market efforts, and customer engagement initiatives. The Product Manager helps shape solutions that address user needs and institutional objectives while advancing UMGC's position in the education technology market.

Duties and Responsibilities:

• Contribute to market analysis, customer segmentation, and competitive research to help inform product strategy and positioning.

• Assist in the development and execution of go-to-market and commercialization plans, including branding, pricing, messaging, and basic financial modeling.

• Work with internal and external stakeholders to help define and prioritize product requirements, features, and differentiators.

• Support the creation of product marketing materials, sales enablement resources, and value propositions for key audiences.

• Participate in customer acquisition, retention, and engagement initiatives, including digital campaigns, trade events, and marketing funnel optimization.

• Help manage relationships with partners, vendors, and technology providers (e.g., LMS, cloud platforms, content partners), often coordinating with other team members.

• Collaborate with development, marketing, sales, and support teams to facilitate successful product delivery, launch, and adoption.

• Contribute to monitoring and reporting on product performance using quantitative and qualitative data; assist with iterative improvements based on user feedback and market trends.

• Assist with competitive and SWOT analyses, and help identify new opportunities for growth.

• Help identify and address risks and challenges as part of a collaborative, cross-functional team.

• Support innovative product and marketing solutions that align with UMGC's mission, brand, and strategic goals.

Required Skills and Qualifications:

• 3 to 5 years' experience (professional or academic) supporting technology products, technology services or product marketing, ideally in SaaS, EdTech, or higher education environments.

• Familiarity with market research, competitive analysis, and strategic planning.

• Basic financial literacy, including an understanding of pricing and revenue models.

• General technical literacy in cloud-based solutions, integrations, and analytics; awareness of current technology trends is a plus.

• Experience working as part of a team to develop partnerships, manage projects, or deliver cross-functional initiatives.

• Strong organizational and communication skills, including the ability to tailor messaging for different audiences.

• Analytical thinker who can help interpret data and insights for decision-making and continuous improvement.

• Creative problem-solving ability, curiosity, and willingness to learn.

Education:

• Bachelor's degree or equivalent experience required; additional coursework or certification (e.g., in product management, marketing) preferred.

Preferred Experience:

• Exposure to product launch, go-to-market planning, or commercialization in SaaS, EdTech, or technology-driven organizations.

• Experience working with institutional clients in education or related sectors.

• Familiarity with digital marketing campaigns, content creation, or engagement programs.

• Basic understanding of cloud platforms, LMS integrations, and analytics tools.

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.

• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.

• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.

• Retirement Stipend:  Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).

• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.

• Tuition Remission:  CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park.  Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

SS Contingent II_2020.pdf (umgc.edu)

Hiring Range: