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Student Wellness & Basic Needs Coordinator

Job Details

Job Ref:
10024631
Location:
Remote
Category:
Other
Type:
Part time

Student Wellness & Basic Needs Coordinator (Non-Clinical) 

Office of Student Affairs 

Part Time (19hrs a week), Non-Exempt Contingent 1 

Remote  

 
UMGC seeks a compassionate, solution-focused professional to serve as Coordinator of Wellness & Basic Needs within Global Student Support Services. This role supports a global population of adult learners by reducing barriers related to wellness, mental health, and basic needs through coordinated, non-clinical support and scalable programming. 

The Coordinator serves as a primary connector for students navigating life challenges while contributing to the design, delivery, and continuous improvement of UMGC's wellness and basic needs ecosystem in a digital-first environment. 

  

Key Responsibilities 

  • Serve as a primary point of contact for students experiencing wellness or basic needs challenges, providing empathetic, solution-focused support. 

  • Oversee the coordination and ongoing operation of the university's suite of non-clinical wellness and basic needs services, ensuring alignment with learner needs, service standards, and institutional priorities. 

  • Provide warm handoffs and referrals to internal partners, digital wellness platforms, and community-based resources. 

  • Manage a limited caseload of escalated student situations in coordination with faculty, staff, and campus partners. 

  • Design and deliver virtual workshops, campaigns, and outreach initiatives that promote proactive wellness, resilience, and awareness among students, faculty, and staff. 

  • Support food insecurity and basic needs initiatives, including pantry operations and institutional giving programs. 

  • Build and maintain partnerships with Financial Aid, Global Military Operations, Title IX, Accessibility Services, the Behavioral Intervention Team, and other student support units. 

  • Collect and analyze student feedback and service data to drive continuous improvement and surface actionable trends. 

  • Support department-wide initiatives advancing equity, belonging, and student success. 

  

Required Education & Experience 

  • Bachelor's degree from a regionally accredited institution in a related field. 

  • One (1) year of experience in student support, wellness coordination, or related roles. 

  • Strong communication, organizational, and digital service delivery skills. 

  

Preferred Qualifications 

  • Master's degree in social work, psychology, public health, or related field. 

  • Experience delivering online or virtual student support services. 

  • Familiarity with trauma-informed and person-centered approaches. 

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

  • Time Off:  C1s that regularly work over 12 hours per week are eligible for limited sick and safe leave at the rate of 1 hour for every 30 hours worked, up to a maximum accrual of 40 hours in a calendar year.
  • Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. NOTE:  CI employees are not eligible for the State of Maryland subsidized rates.  CIs would be responsible for the total cost if enrolled.
  • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance.
  • Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.

Hiring Rate:

$30.00

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