IT and Project Management Jobs at UMGC

Found 1 IT and Project Management job at UMGC

Service Desk Analyst, Kaiserslautern

Job Ref:
Kaiserslautern (Staff)-Germany
IT and Project Management
Full time
The Service Desk Analyst reports to the UMGC Europe Technical Support Manager and is responsible for providing high quality, tier-1 technical support to UMGC Europe staff at both headquarters and field sites. Provide high quality tier-1 technical support to customers via phone, ticketing queue, email, chat, and face-to-face Understand, diagnose, …

UMGC is setting the global standard of excellence in distance education. Apply for IT Jobs at UMGC today to join our team of elite professionals serving a global community of mature and dedicated students.

IT Jobs at UMGC may include:

  • Senior Business Analyst – Team members in these IT Jobs elicit, analyze, validate, document, and manage the real needs of IT project stakeholders including customers and end users.
  • Senior Data Analyst – Team members in these IT Jobs work closely with key units of the University to understand their analytical needs, evaluate key performance metrics and analyze trends. He/She then designs, builds and tests our business intelligence platform with a focus on data visualization and employee self-service.
  • Solutions Architect – Team members in these IT Jobs refine and enhance UMGC’s IT implementation methodology while contributing to the development of strategies, policies, and best practices.
  • Are you ready to join us in our mission to offer top-quality educational opportunities to students in Maryland and around the globe? Apply for IT Jobs at UMGC today.

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