Cloud Administrator

Server EngineeringUS Exempt RegularFull timeStateside Exempt 2.4Location: Adelphi, MD (Hybrid)

Summary:

The Cloud Administrator focuses on the day-to-day management and maintenance of a company's cloud infrastructure, ensuring its smooth operation by managing user access, troubleshooting issues, and optimizing resource allocation.  Cloud administrators focus on operational tasks like monitoring performance, managing user access, and troubleshooting issues, while cloud engineers focus on designing, developing, and deploying cloud infrastructure and applications

Duties and Responsibilities:

• Managing cloud infrastructure: Overseeing the performance, security, and infrastructure of cloud systems 

• Implementing cloud solutions: Ensuring that cloud solutions meet security and performance requirements 

• Providing support: Troubleshooting and providing support for cloud systems 

• Preventing downtime: Proactively preventing security breaches and potential downtime 

• Staying informed: Keeping up with the latest cloud computing best practices and trends 

• Configuring role-based administration: Defining the responsibilities and privileges of administrative users 

• Establishing integrated monitoring: Setting up integrated monitoring and policy management 

• Overseeing hybrid cloud deployments: Overseeing hybrid cloud deployments to balance security and compliance with on-demand access 

• User management: Managing users, resources, calendars, and the Resource Tree 

• Documenting systems infrastructure and standard operating procedures: Documenting systems infrastructure and operating procedures for the convenience of user

Skills:

• Ability to support the monitoring of performance including SLAs and metrics

• Ability to define processes, SOPs, and identifies effectiveness and efficiency improvements

• Practical knowledge of agile development process 

• Ability to think strategically 

• Efficient communication and organizational skills 

• Ability to balance multiple projects and tasks concurrently in a fast-paced environment. 

• Proficiency with deployment tools such Ansible and Puppet.

• Proficiency in methodical troubleshooting to provide resolution to incidents and problems.

Education & Experience Requirements:

Experience:

• At least 5 years systems administrator experience with Windows and/or Linux environments including cloud administration  

• 3 or more years hands on experience working in a cloud environment with multiple layers of networks and operating systems, including installation, configuration, patching    

• 2 years experience in infrastructure complex distributed systems environments, including failover techniques, recovery/rollback, and application partitioning.

• 3+ years working and collaborating with Quality Assurance and Operations teams

• Experience with scripting languages (Ruby, Bash, Python, Javascript, or similar)

• Familiarity with web servers including Apache and Tomcat, & nginx

• Knowledge of Cloud Platforms (Hybrid Clouds, IAAS, PAAS and SAAS) with solid experience working in a cloud environment with multiple layers of networks and operating systems.

• 2+ years experience with virtualization technologies.

• 2+ years of experience with automation/orchestration tools and technologies (e.g. Puppet, Ansible).

• Experience in Internet facing applications, security concerns, vulnerability assessment, and network protocols

• Solid understanding of cloud technologies and services and various IT operations, often based on the ITIL Framework.

Preferred Experience Requirements:

Education:

• Bachelor's Degree

Certifications:

• AWS Certified SysOps Administrator or Microsoft Certified Azure Administrator

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
• Flexible Spending Accounts: Available for medical and dependent care expenses.
• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range:

$96,000.00 - $106,400.00