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Director, Enterprise Document Management

Job Details

Job Ref:
10023756
Location:
Adelphi, MD
Category:
IT and Project Management
Type:
Full time

Director, Enterprise Document Management

SIS Digital PlatformsUS Exempt RegularFull timeStateside Exempt 4.3Location: Adelphi, MD (Hybrid)

Summary:

The Director of Enterprise Document Management is responsible for overseeing the strategic planning, implementation, and management of document management systems across the organization, with a specific focus on the Hyland OnBase and DocuSign platforms. This role ensures the efficient handling, storage, and retrieval of documents, while maintaining compliance with regulatory requirements and enhancing operational efficiency in alignment with business objectives.

Duties and Responsibilities:

  • Strategic IT Leadership: Provide strategic direction for the IT department, ensuring alignment of IT initiatives with organizational goals. Oversee multiple teams and projects, develop and implement IT policies and procedures, foster a culture of innovation and continuous improvement, engage with senior leadership to communicate IT strategy and progress, ensure compliance with regulatory requirements, and drive business development and client relationship management. 

  • Strategic Planning: Develop and implement the enterprise document management strategy, aligning with organizational goals and objectives, leveraging both Hyland OnBase and DocuSign capabilities. 

  • System Management: Oversee the selection, implementation, and maintenance of the Hyland OnBase and DocuSign document management systems and related technologies. 

  • Compliance: Ensure document management practices comply with legal, regulatory, and organizational standards. 

  • Process Improvement: Identify and implement process improvements to enhance document handling and workflow efficiency using OnBase's automation and case management features and DocuSign's Intelligent Agreement Management (IAM) capabilities. 

  • Team Leadership: Lead and manage a team of document management professionals, providing guidance and support. 

  • Collaboration: Work closely with clients to ensure the Hyland OnBase and DocuSign systems meet their needs and integrate seamlessly with other enterprise systems. 

  • Vendor Relations: Establish and maintain strong relationships with vendors, ensuring effective communication and collaboration to optimize the use of Hyland OnBase and DocuSign platforms. 

  • Agile Methodologies: Implement and promote agile methodologies within the document management team to enhance flexibility, responsiveness, and continuous improvement in document management processes. 

Skills:

  • Expertise in Hyland OnBase and DocuSign platforms, including configuration, solution architecture, workflow automation, and integration. 

  • Strong understanding of document lifecycle management, metadata, retention, and archiving. 

  • Knowledge of data extraction technologies.  

  • Strategic planning and execution aligned with enterprise IT and business goals. 

  • Proficiency in process improvement, automation, and workflow optimization. 

  • Experience with agile methodologies and change management. 

  • Strong leadership and team development capabilities. 

  • Excellent communication and collaboration skills across technical and business teams. 

  • Ability to analyze data and KPIs to drive decisions and measure success. 

  • Adaptability to evolving technologies and organizational needs. 

  • Commitment to innovation, continuous improvement, and user-centered design. 

Education & Experience Requirements:

Experience:

  • 10+ years of progressive experience in IT or document management 

  • Proven experience of solution architecture, technical architecture and development with Hyland OnBase and DocuSign platforms 

  • Experience managing cross-functional teams and enterprise-scale implementations 

Preferred Experience Requirements:

Education:

  • Bachelor's Degree

Experience:

  • Preferred: Experience working in Higher Ed 

Certifications:

  • Hyland OnBase Certified System Administrator (OCSA) 

  • Hyland OnBase Certified Workflow Administrator (OCWA) 

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

  • Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
  • Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
  • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
  • Flexible Spending Accounts: Available for medical and dependent care expenses.
  • Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
  • Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
  • Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range:

$140,000.00 - $150,200.00

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