Principal Product Manager, SIS Digital Platforms

SIS Digital PlatformsUS Exempt RegularFull timeStateside Exempt 4.2Location: Adelphi, MD (Hybrid)

Summary:

The Principal Product Manager, SIS Digital Platforms is a senior-level position responsible for setting and executing the strategic direction of one or more complex products across the organization. This role leads the product lifecycle from concept to launch and continuous improvement, aligning technology solutions with business goals. The Principal Product Manager serves as a bridge between stakeholders, development teams, and leadership to ensure that product initiatives deliver measurable value, are user-centric, and align with long-term business objectives. 

This position requires a deep understanding of enterprise product development, strong leadership skills, and the ability to navigate cross-functional environments. The Principal Product Manager plays a key role in guiding teams through ambiguity, managing competing priorities, and delivering scalable, innovative solutions. 

Duties and Responsibilities:

Product Strategy & Road Mapping 

• Define and communicate a compelling product vision and long-term roadmap. 

• Align product initiatives with business strategy, customer needs, and market opportunities. 

• Conduct competitive analysis, user research, and market trend assessments to inform strategy. 

Stakeholder Engagement

 

• Collaborate with internal and external stakeholders to gather requirements and feedback. 

• Translate complex business needs into clear, actionable product requirements and priorities. 

• Act as a trusted advisor to leadership, advocating for both customer and business interests. 

Cross-Functional Leadership 

• Lead cross-disciplinary teams—including engineering, design, QA, and business units—through the full product lifecycle. 

• Facilitate communication, alignment, and decision-making across technical and non-technical teams. 

• Ensure product delivery aligns with timelines, scope, and quality expectations. 

Agile Product Delivery 

• Champion agile product development practices, including backlog management, sprint planning, and iteration reviews. 

• Maintain a healthy and prioritized product backlog that reflects evolving stakeholder needs and business goals. 

• Monitor product performance using KPIs and metrics to drive continuous improvement. 

Risk & Compliance Management 

• Identify and mitigate risks related to product delivery, technical dependencies, or business continuity. 

• Ensure products comply with legal, regulatory, and internal policy requirements. 

Mentorship & Thought Leadership 

• Mentor and support product managers and product owners, fostering a collaborative and high-performing product organization. 

• Promote best practices in product management, user-centered design, and agile methodologies. 

Continuous Improvement & Innovation 

• Regularly assess product outcomes and user satisfaction to identify areas for enhancement. 

• Encourage a culture of experimentation, iteration, and continuous learning within product teams. 

Skills:

• Self-motivated and detail-oriented self-starter who thrives on solving problems and delivering innovative solutions to customers

• An effective and persuasive communicator (written, verbal, visual on camera, e-mail, etc.), who is skilled at leading meetings and making presentations

• Able to work independently, with a team, and with stakeholders at all levels while remote

• Welcomes solving problems with a positive attitude, teamwork and innovation

• Must be able to grasp the big picture vision and have the drive to make that vision a reality

• Comfortable working in a fast-paced environment with many moving parts where information, resources, and priorities can change quickly or be ambiguous

• Must be a proactive problem solver, innovator and able to handle multiple complex product features and tasks

• Demonstrated use and mastery of business analysis and requirements gathering techniques, such as problem statements, workshops, journey mapping, current/future state process flows, cost/benefit analysis, use cases, entity diagrams, etc.

• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

• Able to partner with non-technical business leaders to translate their needs into a solution

• Experience documenting and managing requirements using multiple methodologies (e.g. Agile, Waterfall, Iterative, etc.)

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Education & Experience Requirements:

Experience:

• Five years of relevant professional experience, preferably writing formal business/functional requirements and user stories utilizing agile PM/requirements tools (Azure DevOps, JIRA, etc.)

• Five years of experience in higher education

• Experience analyzing customer data and turning it into actionable insights

• Experience participating in agile and scrum processes and methods.

Preferred Experience Requirements:

Education:

• Bachelor's Degree

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
• Flexible Spending Accounts: Available for medical and dependent care expenses.
• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range:

$134,700.00 - $148,400.00