QA Automation Analyst - LMS

Quality Analysis & Change ManagementUS Exempt RegularFull timeStateside Exempt 2.2

QA Automation Analyst - LMS

Quality Analysis & Change Management

Full-time, Exempt Regular, Pay Grade 2.2

Location: Hybrid (Onsite presence in Adelphi, MD required at minimum 2-3 days a week)

Summary

The QA Automation Analyst is responsible for ensuring the quality, reliability, and performance of the Brightspace (D2L) learning management system and its integrations with enterprise and third-party platforms such as PeopleSoft (PSFT). This role combines hands-on functional testing with test automation development and close collaboration with cross-functional Agile teams. The analyst supports timely delivery of high-quality releases by designing and executing effective test strategies, maintaining automation suites, and proactively identifying quality risks across configurations, workflows, and integrations.

Duties and Responsibilities

• Perform functional, integration, regression, and automated testing of Brightspace (D2L) configurations, customizations, and system integrations.
• Design, develop, and maintain automated test suites using Playwright (preferably with TypeScript) to support regression, smoke, and integration testing.
• Create and execute comprehensive test plans, test scenarios, and test cases aligned with business, academic, and learner workflows.
• Identify, document, triage, and validate defects, and participate in production issue analysis and resolution.
• Collaborate with developers, product owners, and Scrum teams throughout the Agile lifecycle to provide early quality feedback and mitigate risks.
• Integrate automated tests into CI/CD pipelines and apply automation best practices to improve test reliability, efficiency, and maintainability.

Competencies

• Strong analytical and problem-solving abilities
• High attention to detail and commitment to quality
• Effective written and verbal communication skills
• Ability to collaborate across technical and non-technical teams
• Adaptability in a fast-paced Agile environment
• Proactive, solution-oriented mindset

Skills

• Functional, integration, and regression testing of SaaS platforms
• Test automation development using Playwright and TypeScript
• Test planning, test case design, and test execution
• API testing (REST/SOAP), file-based interfaces, and middleware validation
• Defect tracking and test management using Jira, Azure DevOps, or similar tools
• CI/CD pipeline integration and shift-left testing practices
• Familiarity with AI/LLM-assisted testing tools and techniques

Education & Experience Requirements

Education:

• Bachelor's degree in Computer Science, Information Systems, or a related field.

Experience:

• Minimum of 5 years of a proven track record of architecting and maintaining scalable automation frameworks using Playwright and TypeScript.
• Expert-level proficiency in validating the Brightspace (D2L) ecosystem, including the end-to-end automation of complex configurations, LTI integrations, custom workflows, and granular role/permission structures.

Certifications:

• None required.

Preferred Experience Requirements

Experience:

• Experience in the education or ed-tech domain, including Student Information Systems such as PeopleSoft (PSFT).
• Experience with integration platforms such as MuleSoft.
• Experience with performance and load testing tools (e.g., JMeter, BlazeMeter).
• Familiarity with accessibility, usability, or learner-experience testing within LMS platforms.

Certifications:

Relevant QA or test automation certifications are a plus

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.

• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.

• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.

• Flexible Spending Accounts: Available for medical and dependent care expenses.

• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).

• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.

• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range:

$80,000.00 - $95,000.00